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Our Handmade Products

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Customer Care Information

Our goal is to provide the highest levels of service and quality on all of our products.  Meeting your expectations is very important to us. Please refer to the information below to get details on:

Shipping Rates

Shipping Methods and Delivery Times

Online Purchase Return Policy and Instructions

Contact Us

 

Shipping Rates:

Please see our Shipping Rates Table for current rates.

Also, please note that sales tax may be added to your order.

Shipping Methods & Delivery Times

Our goal is to ship all products within 5-7 business days unless otherwise noted.

Orders placed through this website are shipped USPS or UPS ground.  All shipping fees are non-refundable. Please allow 5 to 10 days for delivery via USPS or UPS ground. Our main fulfillment center is located in Maryland and delivery time will vary by your location.

For International orders, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.  

Please note, we do not ship internationally during the month of December.

For more information please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Online Purchase Return Policy & Instructions

Our goal is to provide the highest levels of service and quality on all of our products.  Meeting customer expectations is very important to us. If a customer is not satisfied with a product purchased online, that merchandise and the invoice may be returned to the address below within 14 days of purchase in order to qualify for an equal value exchange or a store credit valid for 6 months. The customer is responsible to adequately repackage the item and to pay all return shipping charges.

Glad Tidings Holy Land Designs, Inc.

Attn:  Exchanges

6705 Clear Creek Circle
Trussville, AL 35173